The only customization we offer is on the product page. We cannot accommodate special requests such as adding/removing pockets, grommets, watch strap lengths or different thread color combinations.

Check out our returns page for more information.

Check your order status here.

Check out our FAQ page for an instant answer. Most questions are answered here!

Customer Service Hours (times in PST):
Mon-Tues: 8am - 4pm
Wed-Fri: 8am - 8pm
Sat-Sun: 11am - 8pm

Call Us Toll Free: 1-888-777-1309

Text Us (US/Canada): 1-833-415-2428

Email: Use the form below 👇

Visit Us:
2124 Ymir Road, Building B
Nelson BC Canada
V1L 6Y9

We're located just outside of town before Nelson Toyota. You'll see a sign on the highway that says "Cottonwood Wellness Center," turn right here and across the little bridge. Here's a google map with our location: https://maps.app.goo.gl/BvciAZPcm41CqAH26

Store Hours: 
9:00am - 4:00pm PST
Monday through Friday

Returns:
Please contact us so we can provide you with our returns address and instructions for packaging.